Privacy Policy — NI Computers

Last updated: March 2026

1. Who We Are

NI Computers is the data controller for personal data collected through this website and in the course of our business. Our contact details are:

NI Computers
Unit 12, Boucher Business Park
Belfast BT12 6HU
Northern Ireland
Email: hello@nicomputers.co.uk
Phone: 028 9024 1234

2. What Data We Collect

We may collect and process the following personal data:

Identity data: your name
Contact data: email address, telephone number, delivery address and billing address
Payment data: payment card details — processed securely by Stripe and not stored on our servers
Transaction data: details of products you have purchased from us and your order history
Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
Usage data: information about how you use our website, products and services
Marketing preferences: your preferences in receiving marketing communications from us

We do not collect any special category data (such as health data, racial or ethnic origin, or political opinions).

3. How We Collect Your Data

We collect data through:

Direct interactions — when you place an order, contact us, or sign up for marketing
Automated technologies — cookies and similar technologies as you interact with our website
Third parties — payment processors (Stripe) and delivery partners

4. How We Use Your Data

We use your personal data for the following purposes:

Processing and fulfilling your order, including dispatch and delivery notifications
Managing our customer relationship — responding to enquiries and providing after-sales support
Sending you marketing communications where you have given your consent
Preventing fraud and ensuring the security of our website and transactions
Complying with our legal and regulatory obligations
Improving our website, products and services through analytics

5. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

Contract performance: processing necessary to fulfil your order
Legitimate interests: fraud prevention, website security, improving our services, and direct marketing to existing customers on similar products — provided these interests are not overridden by your rights
Legal obligation: retaining financial records as required by HMRC
Consent: sending marketing emails to new subscribers and placing non-essential cookies

6. Third Parties We Share Data With

We share your data only as necessary and with the following categories of third parties:

Stripe: payment processing. Stripe processes your payment card data securely. See Stripe's Privacy Policy.
Royal Mail and courier partners: your name and delivery address are provided to fulfil your order
Cloudflare: our website and email infrastructure is hosted via Cloudflare, which may process technical data. See Cloudflare's Privacy Policy.

We do not sell your personal data to any third party. We do not share your data with third parties for their own marketing purposes.

7. Data Retention

We retain your data for the following periods:

Order and transaction data: 6 years from the date of the transaction, as required by HMRC for tax records
Customer support correspondence: 3 years from the date of the last interaction
Marketing preferences: until you withdraw your consent or unsubscribe
Website analytics data: aggregated and anonymised, retained indefinitely

8. Your Rights

Under UK GDPR, you have the following rights:

Right of access: to request a copy of the personal data we hold about you
Right to rectification: to have inaccurate data corrected
Right to erasure: to request deletion of your data in certain circumstances
Right to data portability: to receive your data in a structured, machine-readable format
Right to object: to object to processing based on legitimate interests or for direct marketing
Right to restrict processing: to request that we limit how we use your data in certain circumstances

To exercise any of these rights, contact us at hello@nicomputers.co.uk. We will respond within one calendar month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Cookies

We use cookies on this website as follows:

Essential cookies: these are required for the shopping cart and checkout to function. They cannot be disabled without impairing website functionality.
Analytics cookies: we use anonymised analytics to understand how visitors use our site. These are only placed with your consent.

You can manage your cookie preferences at any time via your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the most recent revision. We will notify you of any material changes by email if you are a customer.